Security is not a product.
It is a responsibility.
We protect Malaysia’s organisations with professionally trained Security Officers, technology-enabled operations, 24/7 monitoring, and transparent reporting — security that is managed, measured, and accountable.
CONNECTED TO THE CENTRE.
More than presence.
A system of responsibility.
We compete on management, not manpower. People, processes and technology work together, with accountability at every step.
Guards assigned to a post
Trained officers within a managed system
Manual, paper-based reports
Digital reporting and patrol verification
Limited visibility between visits
Connected to the Central Monitoring Station
Reactive management
Risk assessment, governance and review
One managed system. A clearer view of your security.
Meet ProforallEverything connected.
Nothing working alone.
Security organised around the outcomes your business needs.
View our solutionsPeople at the centre
Professional protection starts with preparation. Officers are trained before deployment and supported by the systems, supervision and reporting behind each assignment.
before the first assignment.
Every officer.
Trained before deployment.
Our own training facility prepares officers for the responsibility they carry. Structured learning, practical assessment and refresher training support every stage of service.
- 01
A dedicated training school
Hands-on development in our own fully equipped facility.
- 02
Clear, practical modules
Duties, SOPs, professionalism, patrolling and incident reporting.
- 03
Assessment and continuity
Pre-deployment examination, refresher training and CSG/TNG programmes.
From activity on the ground
to a clear view at the centre.
Our technology is designed and customised by Proforall’s own team to fit each client’s operation.
Every patrol leaves a trace.
RTPS connects checkpoint records and site activity with the team responsible for your security.
A team behind the response.
24/7 central monitoring helps verify incidents and coordinate action on the ground.
Accountability you can see.
Digital reporting makes activity visible and supports informed review.
Patrol verification · Visitor management · Gate control · Operations app
Explore our technologyA clear process.
From first conversation to improvement.
Ten practical steps, connected through five stages. Security is managed throughout the assignment.
- 01
Understand
01 · Understand your operation
02 · Assess site risks
- 02
Prepare
03 · Design the security plan
04 · Train for the assignment
- 03
Deploy
05 · Deploy officers
06 · Connect the technology
- 04
Monitor
07 · Monitor activity
08 · Gather feedback
- 05
Improve
09 · Report performance
10 · Review and improve
Someone to speak to.
A response to follow through.
Our dedicated Customer Service desk gives every client a single point of contact for queries, requests and complaints, with direct access to management when escalation is needed.
Speak to our teamResolve quickly.
Learn continuously.
- 01Listen & recordA clear record of your request or concern.
- 02Coordinate & escalateThe right people involved in the response.
- 03Review & improveFeedback that informs service quality.
Every case logged, actioned and reviewed.
Trusted across
Malaysia’s industries.
Different sites bring different responsibilities. We build the security approach around your people, premises and operation.
Closer to your site.
Connected to the centre.
Headquartered in Shah Alam, with branch teams across our network and central monitoring working around the clock.
Explore our branch networkPeople on the ground.
One connected approach.
Before we
start a conversation.
A few useful things to know about working with Proforall.
View all FAQsIs Proforall a licensed security company?
How is Proforall different from a traditional security company?
Do you provide 24/7 monitoring and a control centre?
What determines the cost of security services?
Which industries and locations do you cover?
Is Proforall ISO certified?
Tell us what matters.
Let’s work out how to protect it.
Start with a professional assessment of your security requirements. No obligation.